Do you have an eye for details; analyze, assess and determine key issues within the context of trade business products? If so, this is the team for you.
As a Specialty Product Analyst - Commercial L/C Document Examiner & Loans and L/Cs Payment Processor within Trade & Working Capital Operations team at JPMorganChase, you will be responsible for examining shipping/transport documents against Letters of Credit (L/C) and applicable rules, and processing payments/loans as a maker. You will also be responsible for ensuring seamless workflow, and expediting urgent transactions as per Service Level Agreements (SLA).
Trade & Working Capital provides its clients with financing, risk mitigation and processing of cross border import and export activity through multiple products and solutions. We offer Documentary and Standby Letters of Credit, Guarantees, Collections, Supply Chain Finance, and Loan products. We have established a distributed operating model with regional hubs, global processing centers and a network of branches. Trade Finance is a credit based product which is highly complex and requires a significant amount of expertise. Whether we are providing a small value rental guarantee or a $100mm financing transaction, our focus is on providing a first class service to our clients.
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Job Responsibilities
- Monitor workflow queues and process the transactions assigned to you
- Examine shipping/transport documents against the terms of Commercial Letters of Credit (L/C)
- Book/setup Loans for Corporates or Financial Institution
- Process the payments against Letters of Credit or under Trade Loans
- Liaise client services on disputed discrepancies explaining the reason for raising in a professional manner
- Meet quantity and quality of work standards to meet established objectives
- Ensure a smooth workflow, review difficult cases, and expedite urgent transactions per SLA
- Research and resolve operational issues, review and recommend new methods and procedures for process improvement and efficiency
- Spur the Operations team forward while achieving client satisfaction at all times, maintaining a controlled environment
- Ensure that all transactions are processed in accordance with documented Standard Operating Procedures (SOP) and comply with internal operating standards, Customer Service Levels, Industry Rules and with Standards and Compliance
- Maintain a client-focused approach, engage team members in best practices, exercising sound judgment, based upon knowledge and experience, at all times
Required Qualifications, Capabilities, and Skills
- Ability to follow standing procedures and understanding of clients instructions which may differ among transaction and client
- Self-starter who is creative with a 'can-do' attitude and strong work ethic
- Exceptional attention to detail and problem solving skills
- Ability to multitask and handle high stress while maintaining accuracy in tight deadlines
- Comfortable working in a fast-paced environment
- Ability to work with cross-functional global teams and interact with all staff levels
- Trade product knowledge with the ability to analyze, assess and determine key issues within the context of complex business products
- Ability to identify any Red Flags/OFAC regulatory/Anti-money laundering (AML) & Boycott Language in the transactions
- Strong interpersonal skills with the ability to influence and negotiate, good Personal Computer (PC) skills with a proficiency in Microsoft Word and Excel required
- Ability to prepare, format, and proof for accuracy of data content for internal and external reports as it relates to the date or assigned transactions
Preferred Qualifications, Capabilities, and Skills
- Certificate for Documentary Credit Specialists (CDCS) is preferred
- Knowledge of UCP600, URC522, International Standard Banking Practice (ISBP), Boycott Regulations, and OFAC compliant requirements including complex processing (i.e. Transfers, and assignment of Proceeds) is preferred
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.