Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.
As a Site Reliability Engineer II at JPMorgan Chase, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.
Job responsibilities
- Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
- Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
- Define and implement SLOs, SLIs and error budgets to ensure stability and performance
- Define, create and track application analytics in support of SLOs
- Design, code, test and deliver software solutions to improve our existing systems
- Participate feature delivery ensuring reliability, scalability, resiliency, and operational stability from the outset
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Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Experience of defining and implementing Service level objectives and indicators
- Experience maintaining a Cloud-base infrastructure
- Familiar with site reliability concepts, principles, and practices
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Splunk, and others
- Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Emerging knowledge of common networking technologies
- Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
- Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
- Eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day project activities
- Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
Preferred qualifications, capabilities, and skills
- Cloud computing (Cloud Foundry, AWS)
- Ability to code in at least one scripting-programming language, PowerShell, Python is favorable.
- SRE bar raiser certification is preferred.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.