Are you passionate as a Small Business Administration Solutions Officer Senior in Business Banking? As a SBA Solutions Officer Senior, you will have the responsibility to determine whether SBA credit applications meet eligibility guideline for new and existing SBA borrowers. This role offers you the chance to grow professionally while making a significant impact in our company.
As a Small Business Administration Solutions Officer Senior in Business Banking, you will play a crucial role in providing SBA product support. You will be the go-to person for technical, processing, and procedural support for the Business Loan Centers. Your key responsibility will be to determine if Small Business Administration (SBA) credit applications meet eligibility guidelines for both new and existing SBA borrowers. This role offers you the opportunity to leverage your skills and make a significant impact in our business banking operations.
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Job Responsibilities
- Act as a subject matter expert on SBA Express and small 7a loans at both BLC and CSC loan centers
- Act as primary point of client contact during the SBA eligibility phase of the process which includes obtaining critical documentation
- Monitor loans in pipeline and collaborate with internal partners during post-approval to facilitate timely closing and client satisfaction
- Adhere to defined processes to insure appropriate support of SBA products
- Prepare fair and accurate Loan Comparison Tools for SBA Solutions Consultants
- Structure and price loans for all SBA transactions adhering to bank policies and government regulations
- Monitor loans in pipeline and collaborate with internal partners during post-approval to facilitate timely closing and client satisfaction
- Manage equipment evaluation process for Business Banking
- Serve as mentor for less experienced Solutions Officers
- Assist in providing initial and follow-up training of newly hired SBA Solutions staff on SBA products and processes
- Provide product expertise to BRM as needed
Required qualifications, capabilities, and skills
- Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals
- Results-oriented, customer-focused with a bias for action and sense of urgency
- Ability to work independently with minimal supervision
- Maintain strong communication skills with individuals at all levels, internally and externally
- Proven negotiating and business credit skills
Preferred qualifications, capabilities, and skills
- Minimum of 3 years SBA or related background in relationship development
- Robust understanding of SBA programs along with industry standards and rules/regulations strongly preferred
- Bachelor's Degree in Finance, Marketing or related business field or equivalent work experience
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.