Are you interested in joining a dynamic team? Become a Senior Quantitative Analytics Associate on our Consumer and Community Banking (CCB) Point of Sale Fraud Strategy team to help prevent fraudulent transactions. Experiences, learnings, and connections in this role will give you strong basics for your growth in the firm and industry. In order to excel, you'll be highly motivated, highly analytical, extremely detail oriented, and an exceptional problem solver who takes pride in being part of an organization that owns customer issues from beginning to end and delivers a great customer service.
As a Senior Quantitative Analytics Associate in the Credit Point of Sale Fraud team, you will manage fraud risk strategies in the fraud strategy area and perform complex risk analyses with the objective of reducing fraud related losses while balancing customer impact. You will frequently interact and communicate with cross-functional partners and present to managers and executives. This role provides an opportunity to be part of a dynamic team that is instrumental in protecting the bank from fraud related losses and improving customer experience at Point of Sale.
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Job responsibilities:
- Interpret big and complex data to formulate problem statements and concise conclusions regarding underlying risk dynamics, trends, and opportunities.
- Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud-related losses and improve customer experience at the Point of Sale.
- Identify key risk indicators and metrics, develop key metrics, enhance reporting, and identify new areas of analytic focus to better capture fraud.
- Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure.
- Collaborate with cross-functional partners to understand and address key business challenges.
- Identify business opportunities by performing well-thought analysis-data mining, ensuring data integrity, synthesizing, and communicating findings to senior management.
- Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools while providing clear and concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management.
Required qualifications, capabilities, and skills:
- BS degree in a quantitative field
- 4 years of experience in an analytical role with proven ability of problem-solving abilities
- Background in statistics, mathematics, or other quantitative field
- Advanced understanding of Python, SAS, and SQL
- Query large amounts of data and transform the raw data into actionable management information
- Experience delivering recommendations to management
- Self-starter with ability to drive for resolution
- Strong communication and interpersonal skills with ability to interact with individuals across departments/functions and with senior-level executives
Preferred qualifications, capabilities, and skills:
- MS degree in Industrial Engineering or other Engineering discipline
- Experience working in Fraud, either in banking or non-banking
- Experience working in AML
This role does offer visa sponsorship.
Schedule: Hybrid Monday thru Friday 8:00am to 5:00pm
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.