Join our team, Service Readiness Senior Project Manager!
As a Senior Project Manage, you will manage simple to standard product solution change events coordinating with product managers and coverage team members on the planning, execution and adoption of change event initiatives. You should be articulate, highly organized, resourceful, and self-motivated in addition to having excellent communication, presentation, and stakeholder management skills. This role will primarily support APAC and global initiatives. The role requires understanding of products and solutions which could include key concepts such as Merchant Services, Treasury Services, digital channels, alternative payment methods and APIs across the payables, receivables, liquidity, digital and commercial card landscape.
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Job responsibilities
• Partner closely with Payments Product Leads to understand and help navigate the readiness strategy
• Manage the Solutions Readiness process for assigned projects, coordinating with key stakeholders and internal partners across functions to ensure successful delivery of change events
• Identify, track and drive completion of project deliverables using established tools
• Provide project management support to assess impacts, incorporate requirements, and keep change events on track
• Establish strong working relationships with product partners, as well as key stakeholder partners in service, implementations, marketing, legal, compliance, risk and controls among others
• Diligent tracking of progress through Workfront system and assist in preparing stakeholder updates for management
Required qualifications, capabilities, and skills
• 3+ years of project management experience in the financial services industry
• Project management and organizational skills with the ability to manage multiple projects and prioritize high volume initiatives
• Knowledge of Payments products and solutions
• Ability to partner and drive progress toward a common goal
• Excellent verbal and written communication skills
• Strong problem-solving and analytical skills
• Self-starter who is comfortable working independently in a fast-paced environment
• Adept at working with colleagues at all levels
• High level of independence, energy and integrity; demonstrates respect for diversity of thought
Desired qualifications, capabilities, and skills
• Experience in change readiness, migrations, or new solution launches • Knowledge of product development processes and understanding of product development lifecycle
• 3+ years of Payments Experience
• Bachelor's degree
• Expertise in Microsoft applications (especially PowerPoint) and experience using project management support tools (especially Workfront)
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.