The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
Job Description
We are actively seeking an energetic and innovative Senior Product Designer to join our Global Private Bank (GPB) Design team. J.P. Morgan is transforming future of private banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create. Our team, which sits within J.P. Morgan's Digital Wealth Management, serves J.P Morgan Private Bank clients, as well as their advisors. We develop and refine the tools that are essential for helping our clients grow, maintain, and make their money work smarter so they can reach their financial goals. The products we design must add value and strengthen the relationship between our clients and their advisors, while adding minimal complexity to their already busy lives. To do our job well, we utilize user-centered techniques to help us break through the industry jargon and bureaucracy and find insights that others can't. We elevate UX not just to solve users' problems but also to use design to steer the product's evolution into a powerful and extensible framework.
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About Global Private Bank Design Team
Our International and US private Bank Design team (GPB) includes 60+ product designers, researchers, design ops, content strategists spread across 6 global locations.
About the Opportunity
As a Senior Product Designer within our multidisciplinary team, you will utilize your profound knowledge of research and experience design for digital products. You will be at the vanguard of our initiatives, directly influencing decisions that shape our client and advisor experiences. This role involves hands-on design and team management. You will work in collaboration with a diverse team comprising other researchers, product designers, content writers, product managers, engineers, and business partners who share your enthusiasm for delivering distinctive and innovative financial digital products and services, including trading and advice platforms.
Job responsibilities
- Defining product strategy and can define a research strategy to support it.
- Drive and deliver engaging, thoughtful user-centred design solutions to complex business problems and shaping the next generation private banking platforms
- Deliver appropriate design artifacts spanning all project phases, from concept development and design to production and documentation (e.g., evaluations, task flows, user scenarios, information architecture, interaction models, wireframes, low- and high-fidelity prototypes, specs and guidelines).
- Lead research initiatives including stakeholder workshops, design workshops, user studies and research synthesis
- Work closely and present your work to stakeholders, product and technology teams to ensure that requirements are clearly communicated, agreed and implemented as specified
Required qualifications, capabilities, and skills
- You have 7+ years of design experience within the industry
- You have passion about design and have the ability to articulate the value of the design process in the development of products and services
- You have experience with both quantitative and qualitative research methods to inform and guide design decisions
- You have experience working within design systems & enterprise/consumer/complicated user journey experience
- You have high proficiency with design tools such as Figma and comfortable designing at different levels of fidelity
- You have Bachelor's Degree or equivalent practical work experience in Design
- You have an online portfolio demonstrating superior experiences (required for application - Please note we cannot access file sharing tools e.g. DropBox, GDrive
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.