Join us for an exciting opportunity to enhance your career in product management and drive impactful change.
As a Senior Product Delivery Associate within the Consumer and Community Banking team, you will lead wire transfer product initiatives, collaborating with stakeholders to align with business goals. You will play a crucial role in shaping the product roadmap and delivering customer-centric solutions.
Job Responsibilities:
- Lead wire transfer product initiatives by collaborating with stakeholders, engineering, architecture, customer experience, and cross-functional teams to align with business goals and timelines.
- Conduct discovery and market research to identify customer solutions and integrate them into the product roadmap.
- Manage and develop the product backlog using JIRA to support strategic goals and customer needs.
- Define and deliver the Minimum Viable Product (MVP) to meet customer needs and business objectives.
- Set and track Key Performance Indicators (KPIs) to measure the success of product features and processes.
- Collaborate with other product owners to define clear requirements and well-documented acceptance criteria.
- Guide the adoption of customer-facing products, tailoring solutions to meet customer needs.
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Required Qualifications, Capabilities, and Skills:
- Over 5 years of experience in digital product management, technology project management, or a related field.
- Strong understanding of the product development life cycle, design, and data analytics.
- Proven track record in leading product life cycle activities like discovery, ideation, and strategic development.
- Extensive experience in conducting regular client discovery sessions.
- Demonstrated experience in working within complex, matrixed organizations.
- Technical expertise in complex architecture, system diagrams, and impact analysis.
Preferred Qualifications, Capabilities, and Skills:
- Experience with digital payments, especially wire transfers or cross-border payments, is preferred.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.