Become an integral part of Consumer Banking's team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As a Senior Executive Administrative Assistant in Consumer Banking, you will strategically support the Chief Marketing Officer (CMO) with a variety of administrative tasks and key projects with various executive level internal partners. The CMO is based in New York, NY and leads a Consumer Bank Marketing team of 150 team members. You will possess strong attention to detail, quality focus, high energy, a positive and collaborative attitude, and flexibility in a high-paced deadline and outcome driven organization. You will need to work well in a team environment and be able to represent the Consumer Bank Marketing CMO and team with professional courtesy and maturity. You must lead all initiatives from conception to completion and work behind the scenes to seamlessly execute with excellence on all deliverables.
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Job Responsibilities:
- Manage organization and prioritization of the CMO's complex and detailed calendar, inclusive of the coordination and logistics of both internal and external meetings
- Arrange and coordinate complicated domestic and international travel
- Manage expenses: process invoices and Travel & Expense claims for CMO and team members strictly adhering to firm policies and given timelines; act as a subject matter expert for policies and procedures
- Organize all planning & executing components for onsite and offsite events and conferences, including catering, transportation, and technology
- Manage incoming calls and determine level of priority while using caution in dispensing information
- Assist with staff onboarding and off-boarding, including equipment requests and setup, system and building access, and seating arrangements
- Lead and coordinate in ad hoc projects as requested [e.g. editing presentations and spreadsheets, printing and distributing meeting materials (email/Boardroom), maintain current team organizational charts and Executive Bio's for the CMO]
Required qualifications, capabilities, and skills
- At least 5 years of administrative experience
- Tact and good judgment in confidential situations and proven experience interacting with senior management
- Effective interpersonal and communication skills
- Work cooperatively with wider administrative assistants team, in positive partnership to back up each other
- Superior written communication skills
- Produce high quality emails and messages to individuals and teams at all levels of the organization with strong attention to detail
- Excellent telephone etiquetten and ability to manage competing priorities i.e. calendar management
- High attention to detail and quality focus
- Ability to manage competing priorities and work independently
- Positive and collaborative attitude in a fast-paced environment
- Strong PC skills (proficient knowledge of MS Outlook, Word, PowerPoint & Excel, Zoom, Access Request tools, Event Management tools)
Preferred qualifications, capabilities, and skills
- Experience supporting at the Managing Director level (or equivalent) or above
- College degree is a plus
** please note this role requires the employee to be in the office 5 days a week.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.