Our collaborative environment includes talented professionals who value your insights and encourages continuous innovation while empowering you to lead projects, provide guidance on best practices, and drive innovation through emerging technologies. Our team drives change and enhances efficiency across the organization while utilizing advanced methodologies to optimize business processes. We are committed to staying at the forefront of industry trends while driving continuous improvement. Join us and be part of a team that values innovation and strategic impact. If you're ready to make a difference, we want to hear from you!

Job Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements.
• Design and implement business systems solutions that meet organizational needs.
• Conduct detailed analysis of business processes and identify areas for improvement.
• Develop and maintain documentation, including business requirements, process flows, and system specifications.
• Lead and participate in project planning, execution, and delivery.
• Provide expertise and guidance on system capabilities and best practices.
• Conduct user training and support to ensure successful system adoption.
• Monitor system performance and troubleshoot issues as they arise.
• Stay current with industry trends and emerging technologies to drive innovation.

Required qualifications, capabilities, and skills

• 5+ years of experience as a Business Systems Analyst or in a similar role.
• Strong understanding of system development life cycle (SDLC) methodologies.
• Ability to manage & provide leadership with multiple projects and priorities in a fast-paced environment while influencing teams globally.
• Complex problem-solving skills for high-impact projects while driving results
• Strong analytical skills, strategic planning and decision-making abilities for long-term goals.
• Experience with process improvement, business systems analysis, training delivery, facilitation, and program design.
• Effective verbal and written communication and presentation skills.
• High level proficiency in Microsoft PowerPoint and Visio.
• Strong time management, prioritization and cross-functional project management skills.
• Stakeholder engagement and management, at all levels of the firm, including executives.
• Ability to provide mentorship and guidance for junior analysts.

Preferred qualifications, capabilities, and skills

• Certification in Business Analysis (e.g., CBAP, PMI-PBA).
• Six Sigma Yellow Belt Certification or higher.

For this role, candidates must be able to physically work in either our Jersey City, NJ or Plano, TX offices 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.

We are unable to provide relocation assistance for this role at this time.

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ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.