As the first line of defense for JPMorganChase (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.

You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.

Our people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

Job responsibilities:

• Provide operational risk guidance and analysis for new business/products/initiatives/M&A.
• Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment.
• Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally.
• Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees.
• Collaborate with senior business clients and partners across functional areas (e.g., Legal, Finance, Compliance, Risk) and geographies.
• Provide comprehensive and consistent reporting of exams, issues, priorities, and commitments to increase transparency.
• Enforce best exam management practices and increase transparency and accountability: e.g. providing guidance related to exam management responses.

Required qualifications, skills and capabilities:

• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk, Control, or overall CORE structure.
• Experience with and knowledge of the Business Banking and applicable regulations.
• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management with the ability to make subjective and informed decisions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement.
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner.
• Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data & formulate appropriate conclusions and able to understand a process and associated risk to inform control design.
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.