Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
As a Reporting Delivery Lead you will support the business (Fraud and Financial Crime Operations) and work closely with internal and external teams in delivering performance reporting and insights. In the main, you will be collaborating with the senior leaders of the business in defining and delivering the reporting strategy and framework needed to support the operational management of the business in achieving Customer, Controls, Productivity, Efficiency, and Financial OKRs. Having a base understanding of Fraud or Financial Crime Operations, combined with excellent and demonstrated success around design and implementation of robust reporting and MI solutions will be critical for your role. Your role will equally include supporting the business solve business problems by using data and by providing descriptive, diagnostic, and prescriptive analytics and insights.
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Job responsibilities:
- Leads the end-to-end reporting product delivery processes which includes Intake Management, Issue Management, Re-certification, and Funnel Management for Fraud/FinCrime Operational Team requests
- Implements the team's reporting strategy and creating the delivery roadmap and prioritisation through collaboration with the senior stakeholders
- Working with Business Analysts within the team in the implementation of governance and control activities which includes completion of Business Requirement Document (BRD), QA/Testing, Peer Review, and Business Sign Off
- Reviews and understands business requirements and deciding the best reporting solution available
- Acquires the relevant approvals on data use (DUC) and privacy impact assessments (PIA)
- Understands gaps in data and working with external teams to onboard new data into datalake that will enable fully-automated reporting solutions.
- Understands the Fraud and FinCrime Operational functions
- Builds strong relationship with internal and external stakeholders
- May or may not manage individual contributors.
- Proactively provides ''value-add'' to the business by telling a story behind the numbers through analysis and insights
- Creates business cases that would help the operations team drive performance KPIs
- Synthesizes data and translating that into usable information and making recommendation that would help the business make decisions
Required qualifications, capabilities, and skills
- vast experience in business analytics, reporting, or data-related role, with relevant leadership and people management skills
- Experience in creating a reporting strategy, roadmap, and delivery plans.
- Demonstrated ability to perform descriptive, diagnostic, predictive and prescriptive data analysis
- Strong understanding of data - governance, controls, design, structure, architecture, and tooling
- Strong problem-solving aptitude and idea generation, with the ability to go from conceptualization to execution.
- Ability to articulate complex data language to non-data users in a way that would be easily-understood
- Strong inter-personal skills with ability to forge strong relationships with key stakeholders
- Excellent oral and written executive-level communication and presentation skills.
- Excellent organizational and project management skills. Ability to manage own workload and deliverables.
Preferred qualifications, capabilities and skills
- Exposure or experience supporting Fraud or Financial Crime Operational Teams in a Reporting/BA/Data Lead role
- Experience using JIRA/Confluence and working in Agile/Scrum environment
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.