You have excellent analytical, mathematical, and problem-solving skills with the ability to effectively communicate issues and results to management. You are seeking your next career growth - this is the team for you. You will find a variety of career paths and opportunities to learn and grow. We're committed to supporting our employees and helping them succeed every step of the way.
As a Real Time Payments (RTP) Lifecycle Analyst within the RTP Operations team at JPMorganChase, you will provide comprehensive operations support across multiple RTP Schemes utilizing existing payment operational framework and through the development of new technology and operational functions to streamline processes. You will support new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. You will also carry out daily operational tasks to ensure optimal performance, which will be assessed through key indicators, data analytics, reporting, and other operational controls.
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Job Responsibilities
- Analyze requirements for completeness, consistency, comprehensibility, and JP Morgan Operations Standards
- Create process models, specifications, diagrams and flows
- Identify and establishes parameters of requirements analysis on each project to define impact, outcome criteria, and metrics.
- Work with stakeholders and project teams to establish requirements for RTP support products
- Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
- Develop subject matter expertise of new products, business processes and application flows to proper manage changes, issues and other support needs
- Interact with Product Management, Operational Monitoring and Incident Management Teams, along with Project Managers and IT teams
Required Qualifications, Capabilities and Skills
- Excellent analytical, mathematical, and problem-solving skills
- Strong listening, interpersonal, written, and oral communications skills with the ability to effectively communicate issues and results to management
- Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
- Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, obtain results/change and implement projects/processes
- Demonstrated success in manage fast changes and adapt to new business initiatives
- Business acumen and commercial market awareness
Preferred Qualifications, Capabilities and Skills
- Experience of Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving is a plus
- Experience in global payments is desirable, with understanding of accounting and money move processes
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.