Join the Consumer and Community Banking (CCB) Remediation and Correction functional area that cares for the identification, classification, and correction of customer impacts caused by business process or operational breaks within CCB. Within the this function, the team focuses on correcting the impacted accounts via recalculating and/or crediting finance charges, fees, and rewards balances; correcting/changing finance charge and fee structures; initiating customer communications.
As a Quantitative Analytics Associate in the Quality Assurance team, you will ensure that our applications work as they should and meet customers' needs. You will join one of our high-performing QA teams, drawing on your testing knowledge and creativity to automate test capabilities and design test and maintenance procedures. You will also tap into our existing test frameworks to tackle specific problems. We take a collaborative approach to quality, which means you'll work with experienced developers, managers, and business partners across the organization. You'll receive coaching, mentorship, and continuous feedback to help you become an even better technologist and professional.
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Job responsibilities
- Ensure accuracy of code and data as well as procedure and policies.
- Effectively communicate with Business Analyst/Developers and Project Managers on the issues identified
- Work under tight deadlines (sometimes 10 days or less)
- Develop and maintenance of the overall code validation strategy for the Correction function
- Develop test plan, code validation procedures, processes, job aids, tools and approaches and effective communication of defects
- Perform code to business requirement validation
- Write queries and run frequencies to validate population and output files
- Ensure correct formatting and logic of all output files
- Actively engage in process adherence and improvement discussions
Required qualifications, capabilities and skills
- 5+ years of experience in Requirements Testing/Quality Analyst or 3 plus years as a SQL or SAS Developer or related role
- Must have ability to understand complex SQL and SAS queries with short deadlines
- Read requirements and technical documents and recreate data
- Work multiple problems simultaneously
- Strong communication skills (both written and verbal)
- Strong analytical skills
- Detailed and quality oriented
- Team player with the ability to work independently
Preferred qualifications, capabilities and skills
- querying skills in Snowflake/TERADATA environment
The work schedule is Monday thru Friday 8am to 5pm.
This role does not offer visa sponsorship.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.