Collaborate with marketing managers and leverage your skills in SAS and SQL to make a difference.
As an Audience Management Analyst within the Data & Analytics department, you will develop and generate list reports to support marketing and servicing campaigns. You will work closely with Program/Marketing managers to gather business requirements and create program specifications. Your role is crucial in ensuring compliance and process adherence. Your expertise in data analysis will drive strategic decisions and enhance customer engagement.
Job Responsibilities:
- Design and develop SAS/SQL code to define populations for campaigns.
- Collaborate with business partners using analytics and data insights for marketing strategy.
- Manage attribute logic and research new data elements for targeting.
- Produce data validations on campaign populations to ensure marketing requirements are met.
- Identify correlations and trends in data, and communicate impacts that could affect campaign results.
- Participate in quality code reviews and identify issues for correction or improvement.
- Identify and implement ideas for global process improvements to increase department efficiency.
- Represent the Audience Targeting area in technical meetings with IT and other areas.
- Mentor new and junior Audience Targeting resources.
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Required qualifications, capabilities, and skills:
- Bachelor's degree with 5 years of technical experience or Master's degree with 1-3 years of experience in Computer Science, Technology Management, Statistics, or Math
- Advanced coding skills in SAS and SQL
- Experience with SQL and relational databases such as Oracle and Teradata
- Excellent analytical and problem-solving skills
- Strong verbal communication and correspondence skills
- Ability to multi-task in a fast-paced environment
- Good time management and ability to prioritize
Preferred qualifications, capabilities, and skills:
- Experience with other programming languages (e.g., VB, VBA, Java, Perl, Python, C++, Unix shell scripting)
- Background in marketing operations, direct marketing, or data analysis
- Result-oriented with a proactive approach to resolving problems
- Ability to articulate the causes of issues and escalate concerns when necessary
***Relocation assistance is not available for this role
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.