Join the team that is responsible for creating data files for targeted marketing campaigns and customer communications. In this role you will own projects from start to finish (translating business strategy into customer and prospect lists and conducting quality checks on output).
As a Quant Analytics Associate on the Data Audience Management team, you will partner with the line of business specific marketing and product teams to execute targeted marketing campaigns across multiple channels including direct mail, email, statements, branch, ATM, owned and paid digital media. You have have exceptional data skills, ability to learn the business, innovate by designing new processes, and will understand Chase business strategy to effectively consult on the design and execution of marketing programs. Problem solving skills are critical to this endeavor.
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In addition to top-tier data management capabilities, you have a highly confident, analytically passionate, and outgoing disposition. You thrive in a high pressure and high expectation environment, where each project associated with would likely have millions of dollars of impact to the business. You understand the cost benefit relationship between solution sophistication and practicality and strive to produce the fastest and most accurate results. You are comfortable and capable of working with team members, clients, and senior executives. You communicate with all parties at varying levels of analytical/technical understanding for critical to success in the role.
Job Responsibilities:
- Collaborate with business partners to gather requirements and document technical specifications
- Interpret marketing strategy and translate it into data and code
- Knowledge of marketing campaign data and procedures
- Utilize internal and external data sources via SQL and SAS
- Develop, debug, and execute SAS/SQL code to define populations for campaigns
- Assess and maintain data and process integrity
- Understand nuances in the process and data while effectively relaying those to partners in a consultative manner to optimize marketing programs
- Complete projects from start to finish without supervision
Required qualifications, capabilities, and skills:
- A Bachelor's degree in a quantitative field preferred: Computing and Information Theory, Business (w/ quantitative focus), Statistics, Applied Mathematics, Econometrics, Biostatistics, or Operations Research
- Experience with SQL on various platforms such as Teradata, DB2, Oracle, or SQL Server
- Proficient analyzing statistical data using SAS; SAS Base Certification and/or additional certification levels a plus
- Adept in Excel and PowerPoint
- Strong communication and interpersonal skills to translate the data into a story for business stakeholders
- Strong logic and problem-solving skills
- Results-oriented with proactive approach to eliminating problems
- Ability to listen/observe/acknowledge/lead by example and provide recommendations
Preferred qualifications, capabilities, and skills:
- Advanced degrees in Economics, Statistics, Math, or Business Analytics preferred
- Analytics experience related specifically to targeted marketing campaigns would be a plus
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.