Job Responsibilities:

Manage the development and execution of code to define customer populations targeted in complex marketing campaigns.

Oversee the design of functional specification documents used for campaign execution.

Interact daily with marketers and project stakeholders on multiple projects to communicate and clarify requirements, results, and timelines.

Assess information extracted from multiple data sources, resolve inconsistencies, and transform high-level information into a detailed technical specification document.

Adhere to process adherence requirements and checkpoints for campaign execution.

Distinguish between requestors' wants and needs, challenge assumptions in the programs, and recommend alternative solutions to technical and business-related problems.

Develop code based on technical specifications to extract and process large volumes of customer and account data.

Validate, audit, and test the output produced from documents to ensure that the programs meet the original request.

Follow the department's code development and documentation procedures. Provide recommendations and feedback on how to improve or implement strong control procedures.

Direct efforts with internal and external stakeholders to coordinate end-to-end process delivery.

Provide support on ad hoc requests and special projects as assigned.

Required qualifications, capabilities and skills:

• 5+ years extensive experience in developing Base SAS codes for manipulating large amounts of data and creating reports using procedures such as Proc Freq, Proc Format, Proc Sort, Proc SQL, and Proc Summary as well as traditional SAS data step programming.
• Experience in requirement gathering and interacting with off-shore partners
• Experience in database querying (Teradata / Snowflake)
• A background in marketing operations, direct marketing or data analysis.

Preferred qualifications, capabilities and skills:

• Solid understand of credit card marketing programs is desired.
• Familiarity or experience in operations, direct marketing, and data analysis in a banking or financial institution environment a strong plus.
• Proficiency with Microsoft office is required and advanced Microsoft Excel knowledge is desired
• Strong analytical skills demonstrated by previous work experiences. Experience as Business Analyst in related domains

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.