You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Deposits 2.0, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
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Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Defines customer-centric objectives and key results/success measures and ability to lead the analysis and design of strategic deposits 2.0 capabilities
- Works closely with design and stakeholder teams to understand user pain points and capture needs effectively
- Converts product strategy and requirements into detailed, buildable descriptions and designs
- Manages the complete execution of stories/features from creation to delivery, prioritizing key product features, epics, and stories.
- Owns your product backlog, prioritization of epics and management of your dependency sub-tasks
- Builds ongoing deep knowledge of customer and user experience insights and journeys
- Focuses on scalability, simplification, data integrity, automated controls, and operational efficiency in process design and re-engineering.
- Engages with cross-functional stakeholders to ensure alignment and successful product delivery
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Lead initiatives in updating and optimizing legacy systems to enhance system efficiency and scalability
- Ability to use data to craft compelling narratives
- Skilled in data visualization tools like Word, PowerPoint, Excel, and Tableau
- Strong ability to communicate and influence executive leadership
- Analytical mindset with expertise in shaping demand, building JIRA stories, and exceptional communication skills.
- Familiarity with scaled agility frameworks, JIRA, and Kanban methodology
- Analytical mindset with the ability to shape demand and build effective, executable JIRA stories, and exceptional communications and presentation skills across multiple audiences at senior levels
- Ability to document both business and technical needs including application dependencies and flows
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Familiarity with modern product development practices
- Technical Product Management, Development or Software Engineering experience is a plus
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.