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Product Manager - AI Learning Solutions

AT JPMorgan Chase
JPMorgan Chase

Product Manager - AI Learning Solutions

Columbus, OH

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Learning Product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will partner with Line of Business (LOB) Artificial Intelligence (AI) Leaders to drive and enable learning solutions for AI and increase AI usage. You will partner with LOB AI leaders, technology site leaders, cross-functional partners, and other stakeholders to increase usage of learning solutions for AI, AI literacy, and impact from increased AI usage.

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Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
  • Partners with LOB AI leaders, technology site leaders, cross-functional partners, and other stakeholders to increase adoption of learning solutions for AI, AI literacy, and impact from increased AI usage.
  • Utilizes visual design skills to develop PowerPoints for instructor-led sessions on AI
  • Develops and present strategy decks for audiences on AI learning solutions.
  • Maintains and update product roadmaps, while decomposing roadmap into Jira stories
  • Builds and nurture strong relationships with key stakeholders across the firm.

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Understanding of Generative AI and actively utilize Generative AI tools, with a curiosity and ability to learn new tools, platforms, and processes
  • Strong consulting, negotiation and influence skills, with proven accomplishment in building relationships with internal stakeholders and leaders
  • Strong analytical abilities to interpret internal data and performance metrics.
  • Able to synthesize information clearly and concisely, tailoring communications and resources to effectively meet the needs of customers and stakeholders
  • Proven ability to lead initiatives and work collaboratively across diverse teams within a large organization
  • Bachelor's degree in Business, STEM, Learning, Data, AI or a related field

Preferred qualifications, capabilities, and skills

  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience developing and driving learning solutions for AI within a large company
  • Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment; demonstrated timely task completion and quality of deliverable


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Client-provided location(s): Columbus, OH, USA; Wilmington, DE, USA; Plano, TX, USA; Jersey City, NJ, USA
Job ID: JPMorgan-210581905
Employment Type: Full Time