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Product Director, Digital Strategy

AT JPMorgan Chase
JPMorgan Chase

Product Director, Digital Strategy

New York, NY

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director, Digital Strategy in Private Bank Marketing, you lead innovation through the development of products and features that delight customers. As a leader on the team, you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. You will lead the charge in delivering cutting-edge digital marketing products and strategies. Your role will be pivotal in creating personalized experiences across digital channels, attracting new prospects, and enhancing engagement with existing clients. You will manage several marketing technology products roadmap, vision, and prioritization, ensuring seamless integration and impactful client journeys.

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Job Responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives.
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
  • Lead digital strategic vision, focusing on client acquisition, deepening, and scalable digital solutions.
  • Partner with cross-functional teams to develop seamless, multi-channel client journeys for digital campaign strategy.
  • Proactively demonstrate thought leadership and suggest new capabilities and experiences to meet client needs.
  • Develop a robust, high-quality products that meet customer needs. Invest in technology and process enhancements to advance our agenda.
  • Utilize analytics to measure product effectiveness and inform strategy
  • Collaborate with marketing, product, design, and technology teams to align with business goals and drive progress against OKRs. Partner with Digital colleagues and UX design to incorporate data analytics, product metrics, and user research into product prioritization. Manage stakeholders across all functions and levels.

Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

  • Recognized thought leader within a related field
  • Financial Services Experience a plus
  • Experience with Adobe Marketing Cloud or equivalent Digital platform


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Client-provided location(s): New York, NY, USA; Jersey City, NJ, USA
Job ID: JPMorgan-210577875
Employment Type: Full Time