The Transformation Design & Delivery Team is a part of the Payment Operations organization supporting Corporate and Investment Banking (CIB) wide transformation and change programs and platforms. Our mission is simple yet powerful: 'build things better and build better things'. This means ensuring that the things we build are well thought out, of high quality, sustainable, and delivered promptly. We are dedicated to identifying opportunities to build more innovative things, often across products and lines of business, where we can unite the organization to define solutions with broader reach.
As a Product Delivery Senior Associate within the Transformation Design & Delivery Team, you will be involved in large scale payment programs, collaborating closely with Product, Operations, and Technology teams. Your role will include identifying solutions, promoting their prioritization and delivery, and ensuring they align with the operations strategy.
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Job responsibilities
- Undertake analysis to define and document the business requirements, articulate and document process
- Perform impact analysis to determine key business groups that will be required to undergo technical or operational process change
- Partner closely with Product and Technology partners to help define globally consistent platform architecture and process
- Work with the UAT team to ensure thorough testing and defect prioritization
- Track the progress of an initiative and identify any potential issues and collaborate with various stakeholders for resolution to ensure timely completion of the project
- Drive Operations readiness to support new product roll out
- Lead independently an initiative working within a cross functional team
Required qualifications, capabilities and skills
- Experience in Banking / Financial services
- Business Analysis skills and prior experience working in projects
- Project management skills, execution focused with the ability to prioritize and manage time effectively
- Strong problem solving, collaboration, communication and interpersonal skills
- Strategic thinker with ability to define future state business model and drive execution to that effect
- Promotes partnerships and collaboration, with the ability to build effective relationships
Preferred qualifications, capabilities and skill
- Payments and/or Operations knowledge
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.