• Business analysis (incl. vendor led managed service)
• Requirements Capture, Acceptance Criteria, Developments (Feature Teams) and Testing
• UAT Testing coordination
• Knowledge management incl. continuous change process reengineering

Support end to end Regulatory Product Manager on all global change requests relating with direct impact to the existing suite of Regulatory Reports [2,000+]

Technology: Platform Modernization, System Integration, Decommission and/or Migration initiatives, etc.

Industry wide initiatives: ISO, Clearing house changes, etc.

Regulatory/Audit initiatives: new regulations, changes over existing regulations, etc.

JPM Payments new business: new products, product capability extension, new payment flows, etc.

• Apply a global and firmwide perspective in establishing direction for global change team
• Identifying, monitoring and managing change processes through metrics that matter (i.e. resource allocation, capability management etc.)
• Communicates effectively and able to influence multiple audiences (firmwide, regional, LoB, location)
• Manage various regional stakeholders

Measures of success:

Sustainable Change Management service, able to meet future regulatory product demand in an efficient and effective manner

An inclusive culture, that enables all employees, colleagues, and partners to be their true self in the working environment

Required qualifications, capabilities and skills

Hands-on experience in managing and leading disperse teams delivering day-to-day outputs for global business analysis and UAT test coordination

Demonstrate knowledge in the Payments Regulations globally: Payment Transactions, guarantee deposits, Anti-Money-Laundering, PSD2 etc.

Demonstrate awareness in payments processing and as a product: SEPA, Wires, Direct Debits, FX, paper based, clearings, ISO standards, SWIFT

Previous working experience as a Change management / Transformation service owner within Payments Operations, Reg Reporting and/or Technology

Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards.

Operational processes transformation skills, assessing and implementing at a global scale.

Knowledge of product management and agile methodologies.

Strong analytical and problem-solving skills.

Strong communication skills, written and verbal.

Strong presentation skills.

Ability to multi-task and work under pressure.

People's manager who can demonstrate an inclusive, agile and flexible leadership style, able to influence in a broad set of circumstances

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.