This is an exciting opportunity to join JPMorgan and lead the Global Payments Operations Business Resiliency team. Payments is one of the most innovative and forward thinking lines of business within the Corporate Investment Bank (CIB).
As a Payments Operations Global Resiliency Lead - Executive Director within the Payments organization, you will ensure that team is paying attention on resiliency and how we react to resiliency events. You will not only have an eye on resiliency plans but also how to recover from business disruption, minimizing the impact to customers, the Firm and the Market.
Job responsibilities
- Leads and develops the global Payments Resiliency Team
- Designs and manages personal improvement plan to set and meet team and individual performance goals
- Creates and maintains a network of senior management stakeholders both within Payments and across the Firm
- Leads high profile resiliency incidents and support the team during business disruption
- Manages the coordination of the Business resiliency across Operations, Client Service, Product & across the Firm
- Develops Resiliency strategies at a Payments, Firm and Industry level
- Advocates both internally and externally for stronger resiliency planning
- Advises Payments of resiliency regulations, their implementation and challenges
- Manages global regulatory interactions and exams
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Required qualifications, capabilities, and skills
- Previous extensive experience in Financial Institutions
- Excellent communication, presentation (both oral and written) & influencing skills
- Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stakeholders
- Consistent partnership record and ability to build effective business relationships
- Ability to troubleshoot and strong analytical skills
- Effective change management skills; Ability to support & adapt within a changing environment
- Strong interpersonal and team management skills
Preferred qualifications, capabilities, and skills
- Business Resiliency, Operational & Crisis Management experience preferred
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.