J.P. Morgan Payments is seeking someone proactive and detail-oriented to support key Payments communications objectives. You will bring a creative approach to communications, balanced with an analytical mindset to advise and influence senior executives in the global Payments business. You will need to operate at the highest strategic levels, while executing at the most tactical levels to deliver excellent and cohesive support for multiple business leaders.
As an Internal Communications Vice President, you will play a crucial role in developing, promoting and measuring key priorities for the Payments business. You must be able to prioritize, influence and work effectively in a matrixed environment, delivering excellent and cohesive communications materials in support of multiple business leaders. You will also collaborate across the Payments communications team (internal, external and editorial), as well as with the Corporate and Investment Bank and other firm-wide communications teams.
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Job responsibilities:
- Work closely with Internal Communications team to draft and deliver communications materials, aligned with the broader editorial calendar.
- Support senior leadership teams in implementing consistent messaging across the business.
- Source and draft articles for the intranet, supporting business priorities.
- Manage data tracking and reporting across the business and generate regular reports (monthly, quarterly, annually).
- Analyze reports, find trends and provide communications recommendations.
- Manage best practices across Payments Communication teams and produce standardized reporting, which will be emulated across the Corporate Investment Bank (CIB).
- Manage and implement communications strategies based on data and trends
- Support platforms and industry best practices and work closely with the Corporate Investment Bank measurement team.
Required qualifications, capabilities, and skills:
- 7+ years of recent experience in the Marketing & Communications field; BA/BS degree
- Superior verbal, written and interpersonal skills; strong editing skills; web knowledge/digitally savvy.
- Proven ability to lead, influence, and align across cross-functional teams, while interacting with multiple stakeholders.
- Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives.
- Commitment to maintain the firm's high standards related to risk, compliance and the Code of Conduct.
- High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility.
- Flexibility to work outside of normal business hours depending on business needs.
Preferred qualifications, capabilities, and skills:
- BA/BS degree in Communications, Marketing or Journalism
- Experience in Corporate Communications, with a strong knowledge of corporate internal and employee communications strategies, best practices, implementation and execution; solid understanding of the financial services industry.
- Expertise in Word, Excel and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) a plus.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.