J.P. Morgan Payments is seeking someone proactive and detail-oriented to support key Payments communications objectives. The ideal candidate should be an excellent communicator, comfortable engaging with thousands of employees using various channels and mediums. You should also be a strategic advisor and project manager, developing and executing communications plans that deliver on our priorities.
As an Internal Communications Associate you will play a crucial role in promoting strategic priorities for the Payments business where you will be expected to execute tactically, delivering excellent and cohesive communications materials in support of multiple business leaders. You must be able to prioritize, influence and work effectively in a matrixed environment, as this role requires close collaboration with senior product leaders, product marketing teams, legal, business management, compliance, sales, and other business functions. In addition, you will collaborate across the Payments communications team (internal, external and editorial), as well as with the Corporate and Investment Bank and other firm-wide communications teams.
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Job responsibilities:
- Work closely with Internal Communications team to draft and deliver communications materials, aligned with the broader editorial calendar.
- Support senior leadership teams in implementing consistent messaging across the business.
- Source and draft articles for the intranet, supporting business priorities.
- Produce regular business-wide communications in accordance with business priorities and Payments communications standards.
- Track key performance metrics and develop reporting in accordance with Payments communications and firmwide best practices.
- Manage communications tools needed to execute across key channels.
Required qualifications, capabilities, and skills:
- 3+ years of work experience with a bachelor's degree in business, finance, economics, communications or other related area.
- Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
- Passion and creativity for storytelling, with the ability to breakdown complex subjects for diverse audiences.
- Outstanding writing and editing skills with the ability to communicate effectively with all levels of employees and management.
- Excellent project management and organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
- Excellent attention to detail.
- Analytical, strategic approach to problem solving and finding solutions.
- Comfortable navigating matrixed organizations.
- Knowledge of Sharepoint and intranet technology.
Preferred qualifications, capabilities, and skills:
- BA/BS degree in Communications, Marketing or Journalism; experience in public relations
- Solid understanding of the financial services industry.
- Proficient in Word, Excel, PowerPoint; Additional software skills (e.g., Photoshop, HTML, Adobe Creative Suite)
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.