Your unique perspective will be highly valued as the Payments Business relies on the Controls functions to demonstrate strategic thought leadership and implement best in class risk management practices.

As a Greater China Payments Control Manager within our dynamic Payments Controls team, you will be instrumental in the continuous development of comprehensive end-to-end controls. Your role will ensure that our business expansion is underpinned by a robust risk and control foundation. You will collaborate with colleagues on a regional and global scale, delivering innovative solutions, including data analytics, to enhance and streamline our operations. This position is perfectly suited for an team member who is intellectually curious, brings innovative ideas and unique problem-solving strategies, has strong process orientation/project management skills, critical thinking, and excellent writing/presentation skills.

• Manage control-related activities and provide control related due diligence to business to foster a strong risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Collaborate with internal Audit, Regulatory Management and Compliance to help facilitate Audits, Exams and-internal testing
• Collaborate with business, legal, risk, compliance and other partners to devise, monitor and challenge Issues and Actions Plans (APs) to ensure that control gaps are sustainably addressed, ranging from self-identified issues to regulatory enforcement actions
• Work with various stakeholders to determine the applicability and impact of individual regulations to the Payments business, mapping of legal obligations and related CORE Business Processes
• Partner effectively with Controls Managers, colleagues across business, operations and technology control functions to ensure consistent and rigorous operational risk practices and control programs including: Proactive theme-based reviews, identification and mitigation of risks and control design & performance evaluation, impact assessment for regulatory changes
• Work with the Control Manager Lead to conduct operational risk assessment for New Business & Change Management initiatives and provide controls requirements for identified incremental risks
• Support Payment Business/Regional/Local Control Forums; produce MIS / Reporting/ Governance material
• Provide guidance to business in the ongoing testing of controls. Manage escalation and documentation of Risk Events
• Work with location partners to support location oversight and governance

• Experience in business controls, operational risk, Compliance, Audit or similar function
• A strong team player, proactive and problem solver with proven ability to evaluate processes, controls and issues to determine the inherent risks
• Proven ability to communicate effectively (both oral and written)
• Strong analytical, application and problem-solving skills with the ability to exercise sound and balanced judgment; attention to detail and be able to effectively prioritize.

• A level of familiarity with, and interest in Payments business and products
• Understanding of the control framework for Payment business would be beneficial
• Comfortable with and adept at reading and interpreting regulatory text as a layperson.
• Fluent verbal communication skill in Cantonese and Mandarin is preferred, to communicate with key stakeholders and regulators