We're driven by curiosity, passion, optimism, and the belief that everybody can grow.
The Paid Media Analytics team partners with Media, Performance Marketing and all Chase Lines of Business across all paid channels working closely with our Agency, Media, Publisher and LOB partners to transform data into insights and tools. We as a centralized team are problem solvers, trusted advisors, builders and innovators working to increase efficiencies, expand measurement and provide our stakeholders with the right information to make data-driven decisions.
As a Senior Analyst in the Paid Media Analytics team, you will have the opportunity to be the analytical and optimization expert, promoting improvements for campaign-performance across various paid marketing channels. We encourage you to be self-promoting and independent, as you will have the chance to establish and grow a platform that pushes our business forward. In this role, you will collaborate with campaign managers, media planners, data scientists, platform partners and line of business teams to assess, optimize and plan marketing performance. This will involve a balance of reporting, data analysis, data visualization, optimization, data projection and storytelling.
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Job Responsibilities
- Conduct analytical assessment of campaign performance, isolating key drivers of success aligned to business goals
- Establish and track campaign performance KPIs, communicating findings to senior marketing partners to improve strategy
- Aggregate data across platforms and sources to assemble a complete campaign view
- Lead performance review calls with multiple stakeholders
- Forecast business KPIs and report progress against goals
- Partner with analytics and media teams to engineer test designs that measure the efficacy of our media execution
- Collaborate with media and execution teams by using data-driven learnings to advise on strategic media plans
- Define tracking, tagging and measurement requirements of campaigns & tests
- Lead the omni-channel transformation for the line of business to create journey across all channels (Paid Social, Paid Digital, Paid and Organic Search, Email, Owned)
- Work as a trusted advisor to stakeholders, including the Line of Business, media planning, media buying and audience management teams
- Develop relationships with internal and external stakeholders and earn their trust to challenge the status quo together by telling stories through data both visually and verbally
Required qualifications, capabilities & skills:
- 2+ years of experience in analytics
- Proven track record of problem-solving using data
- Proficiency in Excel
- Ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
- Self-starter with out-of-the box problem solving skills who can independently drive results
- Detail-oriented, multi-tasking individual who shows curiosity about the data they work with
- Comfort building and managing relationships with both analytics and business stakeholders
- Exceptional written and verbal communicator to multi-level audiences
- Bachelor's Degree in a quantitative or marketing discipline
Preferred qualifications, capabilities & skills:
- 2+ years of experience in analytics, with a marketing focus preferred
- Media buying or media analytics or OmniChannel analytics experience preferred
- Tableau or Alteryx experience preferred
- Experience with best-in-class web analytic tools (Adobe Analytics, Google Analytics, etc.) a plus
- Experience with media buying platforms (Facebook, Pinterest, DV360, Trade Desk, etc.) a plus
no relocation support and hybrid role required 3 days in office
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.