Firm-wide Global Supplier Oversight Services (SOS) is a centralized group that manages the Third Party Oversight & Governance function across JPMC. This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard. Within Firm-wide SOS the Oversight Operations team is charged with onboarding supplier engagements across all LOBs under one global lead, with standard operating procedures and performance metrics.
As an Oversight Operations Associate within Global Supplier Services, you will execute and maintain the Third Party Oversight Process and Tools on behalf of Delivery Managers, Portfolio Managers, and Executive Sponsors.
Job responsibilities
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- Sustain end to end Third Party Oversight Program duties with transparency at engagement level including production meetings, tool usage, achieving Key Performance Metrics, and reporting.
- Demonstrate Subject Matter Expert knowledge, and guidance to Line of Business Contacts, Sourcing Contacts, and Regulatory Compliance Contacts.
- Ensure adherence to Business Objectives, Third Party Oversight Policy, and Regulatory Guidance.
- Ensure workflow efficiency and timeliness for extensions, amendments, recertification, and onboarding actions.
- Manage a pipeline of Third Party Supplier Engagements to ensure compliance with Third Party Oversight Program including appropriate follow-up and escalation.
- Provide Engagement Status Reporting through system research, program tools, and various reports.
Required qualifications, capabilities, and skills
- Documented relevant work experience in Operations, Oversight & Control, Vendor Management, or related roles with proven track record of accomplishment.
- Undergraduate degree required
- Desire to work in an operational environment that is fast paced and involves contact with multiple partners
- Strong organizational management skills with ability to manage a daily pipeline of new Onboarding engagements within a 30 day SLA
- Strong team player known for placing team success above personal success
- Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
- Strong business analysis skills to enable efficient, accurate and objective decision making
Preferred qualifications, capabilities, and skills
- Outstanding communication and negotiation skills as well as being an expert written and verbal communicator
- Excellent business judgment, particularly the ability to proactively monitor engagements to address issues early, performing root cause analysis to develop solutions
- Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
- Advanced degree or certifications
- Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.