Shape the future of banking automation and your career when you lead strategic transformation initiatives in Asset and Wealth Management (AWM).
As an Operations Automation Lead in AWM's Operational Transformation & Strategy (OTS) team, you will lead strategic initiatives to transform our core business operations. You will work with cross-functional teams from product, operations, technology and controls. Your initiative teams will identify and solve business needs for client experience, advisor experience, productivity gains, and enhanced controls. You will lead efforts to gather information, execute, and implement automation and digitization strategies to deliver the outcomes of automation to support the Operations function. This is a techno-functional role that marries the best of operational process engineering with the latest technology platforms.
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Job responsibilities
- Partners with senior business product and operations stakeholders to identify, design, and manage transformation initiatives
- Leads all aspects of automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement, while adhering to the firm's standards, controls, and intelligence automation solutions governance
- Manages and ensures the delivery of Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics with key stakeholders to define benefit from the operational automation
- Identifies, designs, and manages solutions which allow the team to automate functions and deliver benefits for capacity creation, risk reduction, and streamline operational processes
- Coaches and mentors less experienced team members on the automation and operational strategies
Required qualifications, capabilities, and skills
- 7+ years of experience in transformation, automation, and business analysis or equivalent experience
- Excellent communication skills and experience working with senior client stakeholders (internally or externally)
- Bachelor's degree
- Significant business and technical expertise and problem-solving methodologies focused on analyzing complex operating models, anticipating issues and use of appropriate technology to mitigate risk
- Proven ability to gather and analyze complex data and to develop accurate conclusions with deep comprehension of the business to understand risk implications
- Advanced knowledge of multiple intelligence automation capabilities and the SDLC
- Experience in coaching and directing less experienced team members on automation strategies
Preferred qualifications, capabilities, and skills
- MBA or Master's degree
- Advanced skills and understanding of business analysis, design, development, testing, and deployment
- Manager experience at top 10 consulting firms (e.g., McKinsey, BCG, Deloitte, EY)
Please note this role is not eligible for employer immigration sponsorship.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.