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Operations Control Manager - Associate

AT JPMorgan Chase
JPMorgan Chase

Operations Control Manager - Associate

Hong Kong

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Operations Control Management team to partner with the Business to provide a comprehensive view of control risk.

As an Operations Control Management Manager in Securities Services Operations, you will be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the Business to ensure issues are remediated in a timely manner. You will assist in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. You are responsible for the oversight of the Control Environment for the Operations functions that support the business.

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Job responsibilities:

  • Act as trusted Operations control advisors and as a first line of defense with Operations on the control agenda
  • Represent Operations interests vis-a-vis control/regulatory initiatives
  • Execute and implement Operations control priorities and strategy
  • Lead Operations supervisory management and execution
  • Manage control and risk governance implementation and reporting
  • Drive risk mitigation and control remediation programs across the business
  • Partner with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
  • Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Perform ongoing analysis of program/metric related data (e.g., Key Risk Indicator/Key Performance Index) and develop ad-hoc reports as requested to support business-related programs, strategies and risks
  • Drive the Department's agenda of automation & visualization through use of specialized tech tools
  • Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units

Required qualifications, capabilities, and skills:

  • Bachelor's degree required
  • At least 5 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
  • Effective problem solving and analytical skills with solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

Preferred qualifications, capabilities, and skills:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) preferred


ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Hong Kong
Job ID: JPMorgan-210579552
Employment Type: Full Time