As a New Payment Networks & Rails - Industry Engagement in the Banking Payments, New Payments Networks & Rails (NPR) Product team, you will have the exciting opportunity to promote strategic initiatives, engage with the industry, and deliver the next generation of payment products. You will work directly with the leadership team and be responsible for organizing, planning, and delivering data-promoten industry content/engagement for instant payments, the next generation of payments, and pay by bank across both internal and external stakeholders. Your role will be pivotal in shaping team communications, developing and delivering relevant and tailored content, and producing insights on industry trends to inform business strategy. This role offers the chance to collaborate with various stakeholders and make a significant impact in the payments ecosystem.

As a part of driving industry engagement for instant payments, your responsibilities will include:

Job responsibilities

• Develop C-level executive level presentations on product strategy, priorities, and impact
• Shape team communications including our updates to C-suite, bringing together data and policy, amplified by customer impact, business value, and success stories
• Collaborate with Banking Payment leads, Strategy, Payments Network Office, Corporate Investment Bank, Legal, Compliance, Risk, Government Relations etc. to develop and deliver relevant and tailored content, while considering competitive dynamics and trends, regulatory landscape, customer perception and behavior, and transaction patterns
• Engage with (for example) NACHA, trades associations and other participants in the payments ecosystem across a variety of forums and to drive progress on rules and operations for the industry
• Manage and coordinate end-to-end (including legal and business approvals) for internal and external deliverables and documents that drive socialization and alignment for NPR key objectives and milestones (monthly business reviews, external stakeholder meetings, etc.)
• Monitor, analyze, and produce insights on industry trends, competitive landscape, and regulatory changes to inform business strategy

Required qualifications, capabilities, and skills

• Minimum 5 years in Strategy consulting or Banking/Fintech roles to understand the payments landscape including emerging technologies, regulatory environment, and market dynamics
• Well versed in the mission of The Clearing House, the Federal Reserve, and Early Warning Systems, and have worked with each in a meaningful strategy or product capacity
• Proven ability as an efficient liaison between business strategy functions and the key stakeholders
• Strong communicator with analytical and influencing skills and an ability to help define roadmap and prioritization with a focus on detail and following through
• Ability to analyze opportunities & problems, recommend solutions, communicate effectively (both verbal and written) and resolve roadblocks as needed
• Demonstrated ability to adapt, and thrive while managing multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
• Bachelor's degree

Preferred qualifications, capabilities, and skills

• Advanced degree in applicable field (Masters, MBA) is preferred
• Knowledge of the Payments space with strong preference for prior Consulting experience
• Thought leader who looks for innovation opportunities for our clients and operational improvement opportunities for our firm
• Experience working with products requiring strong controls and risk-management focus
• Collaborative team player with a strong network of industry contacts

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.