The NA Global Rates Marketing Middle Office ("MMO") is a marketing aligned Middle Office team that specializes in operational support for marketed interest rate derivative trades. The MMO support marketers located in New York, Boston, Chicago, San Francisco and other cities within US. The client base is institutional (ex. hedge funds, asset managers) and non institutional clients (corporate, mid market and tax exempt). The MMO ensures that client trades are captured and processed timely and any operational breaks are quickly remediated. They act as a single point of contact for all operational issues related to marketed trades. The team has regular and heavy interaction with downstream operational teams, fielding daily queries and resolving issues. Due to proximity and relationship with salespeople, clients, product knowledge, and system expertise, the team serves as operational experts capable of analyzing complex operational issues and delivering fast, customized solutions. The team adheres to strict operational protocols and escalates issues as required. The team actively participates in cross business client service initiatives and technology enhancement programs that minimize operational burdens for salespeople and enable excellent operational experience for JPM clients.
Want more jobs like this?
Get Administration and Office jobs in Buenos Aires, Argentina delivered to your inbox every week.
Responsibilities for Analyst level role:
- Perform all aspects of operational support for derivative trades executed by marketers including inception/execution, client set up, booking verification, client trade check out, MWIRE affirmation, confirmation review, sales revenue reconciliation,
- Comply with all trade processing controls and regulatory requirements
- Respond quickly to all marketer or client requests and queries
- Escalate problematic trades to Sales, Middle Office and Operational Management as required.
- Act as single point of contact for queries from marketer and client in addition to internal teams including: Risk Middle Office (book runners), Reference Data Team, Confirmations, DTCC, Settlements, Valuations, Collateral, Legal, Credit and Audit.
- Onboard clients to preferred electronic matching utility (MarkitWire).
Essential and desired skills:
- Bachelors degree required - strong GPA
- 1 year related experience in derivatives
- Motivated, high energy individual who works well under pressure and is resilient
- Knowledge of Swaps, Options, Swaptions, Caps and Floors and general knowledge of exotic derivative products
- Knowledge of relevant Dodd Frank Act & EMIR regulations
- Excellent client service skills
- Excellent Excel skills
- Strong written and verbal communication skills
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.