Join the Merchant Services Business Development team! In this role, you will drive the end-to-end client experience. Many of our clients are moving into an embedded payment strategy for the first time and depend upon their Financial Institution to support that with expert counsel on best practices.
As an Executive Director within Business Development in Merchant Services, you will focus primarily on generating new business from prospective clients. You will work closely with an established team of Commercial Bankers and Treasury Sales teams within the Technology & Disruptive Commerce segment. This tech focused banking group will bring a widespread or client types spanning multiple different sub verticals (i.e. Software, Internet, Applied Tech, Climate Tech, Disruptive Commerce, and Payments)
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Job Responsibilities
- Cultivates new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals
- Serves as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across JP Morgan
- Create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning
- Build template-driven business case quantification for clients in support of payment solutions
- Completes analysis to competitively identify and price JP Morgan products and services for profitability
- Demonstrates ability to communicate effectively both verbally and in writing with key decision-makers at a variety of levels (C-level executives) to evaluate needs, propose solutions from our suite of merchant services products
- Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions; works with internal partners to ensure successful implementation and product ramp-up
- Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
- Apply consultative influencing and selling to develop and execute strategies to deliver appropriate solutions across various stakeholders. I.e. Finance, IT, Product, Marketing
- Drive complex contract renegotiations
- Make recommendations on new products and services dependent on client input and general industry observations
Required qualifications, skills and capabilities
- Possesses a minimum of 8+ years of related sales and relationship management experience
- Strong knowledge of the merchant services industry, products and services with a strong technical acumen
- Excellent communication skills with individuals at all levels, internally and externally
- Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
- Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
- Ability to balance needs of clients with associated risks and interests of the firm
- Demonstrated ability to anticipate clients' issues, own problems on clients' behalf, and follow through with commitments
- Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.