About this position:
The Marketing Delivery Assoc Sr on the Activation and Campaign Management team will be responsible for the campaign execution of existing customer credit card campaigns sponsored by the Chase Offers and Shopping marketing team. This position sits within the Marketing Growth & Innovation organization of Card Services, a key business within Chase's Consumer & Community Banking group.
Responsibilities:
This role will be responsible for oversight of multiple credit card marketing campaigns of varying complexity across multiple delivery channels, e.g., email, direct mail, banner. They will partner with a variety of cross-functional stakeholders and business areas to coordinate the end-to-end execution of marketing campaigns, and will own the requirements, timelines, deliverables, and approvals for campaign documentation. They will also identify opportunities to improve processes, develop efficiencies, and deliver results, while ensuring regulatory compliance.
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Qualifications:
- Bachelor's Degree required
- 3+ years of marketing execution, project coordination/management or similar experience
- Strong verbal and written communication skills, interpersonal skills and leadership potential, including the ability to collaborate and work well with all levels of management and across organizational boundaries
- Excellent project management and organization skills, including the ability to successfully manage multiple campaigns simultaneously in a fast paced, fluid environment with tight deadlines
Ideal candidates would be able to do the following:
- Be results-oriented with strong attention to detail and problem-solving skills
- Plan and execute in a timely manner with an appropriate sense of urgency and persistence
- Demonstrate natural curiosity and be comfortable asking questions to gain a better understanding
- Possess an understanding of core marketing channels: banner, direct mail, email
- Demonstrate they are customer-obsessed by understanding the customer experience
- Operate in a process-oriented environment with an understanding of the risks and controls functions, while adhering to procedure and process expectations and appropriately delivering what's best for the customer
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.