The Business Operations Associate will support the Private Client Investment Associate organization in both the day to day support of the organization and its strategic initiatives. They will do so from both from a tactical and strategic perspective through strategy development, data analytics, program management, executive reporting and driving execution of key priorities. The role requires excellent communication skills, flexibility and comfort with ambiguity and a rapid pace of change, attention to detail, and strong collaboration with various businesses and functional areas. The individual must be strategic and innovative in their approach to their work.
Job responsibilities
- Act as the key driver for high priority initiatives working across multiple stakeholders:
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- Drive prioritization, implementation and measurement of key priorities, goals, and targets for the business. This includes managing projects that impact Private Client Investment Associates and their management
- Effectively strategize and develop implementation plans for key initiatives
- Identify risk and escalate issues quickly and appropriately, helping to resolve with solution-focused mindset
Required qualifications, capabilities, and skills
- 4+ years of prior experience in financial services industry in wealth management or investments organizations
- A track record of demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
- Must be a self-starter with strong critical thinking and analytical skills and disciplined execution mindset
- Strong interpersonal skills and ability to interact, influence, and collaborate effectively with all levels of organization
- Strong executive storytelling and presentation skills in written form and verbally
- Ability to prioritize, multi-task and manage multiple activities with tight deadlines
- Self-motivated, driven, positive, team-player with unwavering personal integrity
Preferred qualifications, capabilities, and skills
- Adaptable to change in a fast-paced environment
- Strong communication skills, resourcefulness and independence to manage a variety of assignments concurrently
- Knowledge of the Chase Wealth Management, Global Wealth Management, and/or Consumer Banking business models, organization structure and performance metrics preferred
- Proficient in PowerPoint and Excel
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.