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Internal Communications Manager Vice President

AT JPMorgan Chase
JPMorgan Chase

Internal Communications Manager Vice President

Columbus, OH

Internal and Executive Communications support is an integral function at JPMorganChase. Support the CEO of Chase Auto in the dynamic automotive space, helping engage employees and promote Auto storytelling across the firm and to external audiences.

As the Internal Communications Manager Vice President for Chase Auto you will support the CEO of Chase Auto with internal and executive communications and engagement programs for the Auto business. In addition you will focus on internal and external audiences, ensuring efforts align across communications channels, developing and executing a communication strategy for key business-wide narratives on topics, such as employee value proposition, employee discounts, earnings, marketplace rankings, industry awards, etc.

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Job responsibilities:

  • Lead the planning and execution of key employee events including site visits for auto leadership team, quarterly town halls, Auto senior leaders conference and other senior leader gatherings.
  • Support Auto CEO with external speaking engagements including industry conferences, client gatherings and other meetings, by developing briefing books, talking points and presentations. Collaborate across functional groups to develop these materials.
  • Contribute to business-wide editorial strategy.
  • Contribute to annual planning, identifying new opportunities for Auto leaders including internal and external engagements, awards and LinkedIn strategy.
  • Oversee the internal email distribution to the Auto employee audience.
  • Lead the tracking and preparation of executive reporting, including but not limited to business reviews, engagement calendar maintenance and Consumer & Community Banking Communications data requests.
  • Measure and analyze the effectiveness of all internal tactics, such as open rates, survey results, article clicks, and incorporate best practices and learnings in go-forward plans.

Required Qualifications, Capabilities, and Skills:

  • 7+ years of communications experience at an agency or in-house
  • Excellent writer with a purpose-lead, audience-first mindset.
  • Visual storytelling through various tactics including video and PPT. Understanding or experience with video production, including storyboarding, shooting and editing.
  • All-around team player who willingly collaborates and contributes to the strategic and tactical.
  • Fluency across social media and other communications channels, with a proven ability to leverage them to promote and protect the brand.
  • Strong project management skills, with the ability to handle large-scale, complex projects with discipline and precision.
  • High attention to detail and strong organizational skills, ensuring accuracy and comprehensiveness in all tasks.
  • Excellent relationship-building and collaborative decision-making skills, along with strong verbal and written communication skills.
  • A self-starter with ability to work well in a dynamic, fast-paced environment with speed, flexibility, and adaptability.
  • Outstanding judgment, proactive problem-solving ability and resourcefulness.
  • Exemplary ethical standards.

Preferred Qualifications, Capabilities, and Skills:

  • auto or financial services


ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

When it comes to buying a vehicle or refinancing an existing car loan, many customers turn to Chase to help. Our auto lending services are constantly evolving and incorporating the latest technology to help match car buyers with dealers, provide competitive financing options and ease loan management.

Client-provided location(s): Columbus, OH, USA; New York, NY, USA; Chicago, IL, USA; Plano, TX, USA
Job ID: JPMorgan-210571873
Employment Type: Full Time