DESCRIPTION:
Duties: Perform weekly governance of all storage platforms, including capacity management, identification of potential risks, and collaboration with associated product teams. Responsible for product access management, resiliency management, technology lifecycle management, upgrades and patches, and remediation of vulnerabilities. Perform risk management for file storage products. Create Technology Resiliency Action Plans, Cyber Resiliency Assessments, and Application Impact Analyses. Complete assessments in Application Owner Service, and maintain No Site Recovery documentation. Manage asset inventory and components, and maintain approved technology products and components in systems of record. Collaborate with engineering to maintain product currency. Attain data center entry criteria for assigned applications. Develop data for operational metrics and develop reporting materials. Maintain storage product line dashboards containing key operational metrics and provide data points for executive reporting. Develop forecasts for departmental resourcing and quarterly operational priorities. Respond and resolve outstanding product risk, audit preparation, account lifecycle management, integration with access management infrastructure, resolution of penetration tests findings, encryption compliance, and data retention compliance. Develop and manage delivery for various programs. Develop product backlogs and sprint priorities, and coordinate requirements with customers. Mentor junior team members.
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QUALIFICATIONS:
Minimum education and experience required: 9 (Nine) years of experience in the job offered or as Infrastructure Engineer, Systems Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Electronic Engineering, Computer Science or related field of study plus 7 (Seven) years of experience in the job offered or as Infrastructure Engineer, Systems Engineer, or related occupation.
Skills Required: This position requires experience with the following: Onboarding tools to support the modernization of organizational infrastructure; Configuration management; Technology SLA and SLO management; Technology lifecycle management; Managing the operations of applications and storage products; Improving product hygiene; Improving product resiliency; Account lifecycle management; Access management; Identifying and remediating product risks and vulnerabilities; Conducting strategic planning related to existing and future capacity requirements; Providing reports on storage capacity; Replicating and migrating data to new storage arrays; SRDF; Truecopy; SAN Copy; Open Replicator; Remote copy; ONTAP; SnapMirror; Documenting operational run books at a financial institution for storage operations teams; Providing operational run book escalation support; Developing and promoting standard operating procedures for operations staff; Documenting storage provisioning and disaster recovery process for vendor storage technologies; Planning, designing, and deploying storage technology in data centers; Fibre Channel; File storage arrays; Change management processes at a financial institution; Deploying and managing storage monitoring and alerting software at a financial institution; SANScreen; ECC; ESRS Gateway; RSA for Netapp; SMARTS SAM products.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.