DESCRIPTION:
Duties: Perform operational support at scale by representing storage, and supporting block object files and the cloud. Support storage operations and automation across multiple storage and cross-storage platforms. Code, test, and deliver to automate repetitive and manual operational tasks. Troubleshoot priority incidents, conduct and facilitate blameless postmortems, and ensure that incidents are permanently closed. Work with the site reliability team throughout the life cycle to develop software that is reliable and scalable, with minimal refactoring and changes. Implement infrastructure changes in products and environments. Determine gaps between applicable requirements and current procedures and controls to guide the resolution of mitigating controls. Collaborate with business partners to design and implement improvements to existing business processes and applications. Implement new processes and toolkits, and engage in process re-engineering. Analyze and resolve project-related issues, and follow through on set objectives.
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QUALIFICATIONS:
Minimum education and experience required: Master's degree in Electrical and Computer Engineering, Computer Science, Information Technology, or related field of study plus 3 years of experience in the job offered or as Infrastructure Engineer, NAS Storage Engineer, Site Reliability Engineer, DevOps Engineer, SAP FICO Consultant, or related occupation. The employer will alternatively accept a Bachelor's degree in Electrical and Computer Engineering, Computer Science, Information Technology, or related field of study plus 5 years of experience in the job offered or as Infrastructure Engineer, NAS Storage Engineer, Site Reliability Engineer, DevOps Engineer, SAP FICO Consultant, or related occupation.
Skills Required: Requires 3 years of experience in the following: At least two of the following: NetApp using OnTap, Storage Grid, Solidfire, Dell using Isilon, Scale IO, or Dell ECS; Requires experience with the following: Managing FAME framework repository by deploying in DEV, UAT and PROD environments; developing, testing and deploying code on AAAS application as a part of storage toil reduction and SNOW auto generated ticket reduction efforts; designing, developing, testing and deploying automation to monitor and report cluster connectivity status for AIQUM instances globally; At least one of the following Infrastructure components: Load balancer, network layer, cloud products, container systems, compute or storage; At least one general purpose programming language: Python, Java, C, C++, Go, or Shell scripting.
Job Location: 8181 Communications Pkwy, Plano, TX 75024. Telecommuting permitted up to 40% of the week.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.