Are you a highly skilled and experienced Control Manager looking for your next career move? Join our HR Control Management team! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls.

As a Control Manager - Vice President within HR Control Management team, you will be responsible for the control framework, working in partnership with key stakeholders to align with HR Control Management and HR Product goals. You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; while building strong partnerships with HR and Corporate Function leaders to help mitigate risk.

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Manage the control framework by partnering with key stakeholders and aligning with the goals and objectives of HR Control Management and the HR Product
• Engage with HR business leaders to understand the business structure, assess business strategies and processes, guide risk management, and understand opportunities to make process improvements
• Lead the identification, escalation, monitoring and measuring of operational risk in accordance with firm-wide operational risk programs
• Lead and provide independent risk and control advisory support and risk challenge, inclusive of targeted reviews, root cause analysis, and developing sustainable and strategic risk mitigation solutions
• Provide additional process and program portfolio support, activities may include but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other control programs

• Substantial financial services experience in controls, audit, quality assurance, risk management, or compliance with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment
• Strong project time management skills to meet strict deadlines
• Ability to understand a process and associated risk to inform control design
• Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk
• Implementation skills including:writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
• Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application
• Excellent change management, decision making, problem solving, continuous improvement, executive communication, and teamwork skills
• Bachelor's degree or equivalent experience required
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Visio)

• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Human Resources experience preferred
• Ability to interrogate a process and control to identify risk reduction opportunities and collaborate with owners to solve through innovative technical rather than human solutions (where possible)
• Tenacity to challenge the way we do things, especially in the face of opposition or rejection of viewpoint
• Leverage technology expertise, vendor management skills, agility, and cyber risk knowledge to drive strategic initiatives and ensure robust security measures.