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HR Specialty Service Professional - Global Early Careers

AT JPMorgan Chase
JPMorgan Chase

HR Specialty Service Professional - Global Early Careers

Bonifacio Global City, Philippines

Join an exciting career in the Talent Acquisition Operations team!

This role supports the full recruiting operations process, from requisition management to offer creation and onboarding. It involves overseeing projects, ensuring system readiness, and collaborating with campus partners. The candidate will enhance service delivery to recruiters, streamline processes, and maintain HR records in line with SOPs. Additionally, they will proactively identify and implement innovative solutions to improve recruitment operations.

As an Early Career Servicing Analyst within Human Resources, you will help support all key operational activities as part of early careers recruitment. Early Careers Servicing provides comprehensive support to recruiters throughout the entire recruiting operations process, from requisition management to offer creation and onboarding. By partnering closely with the recruiting team, we streamline processes and enhance the candidate experience at every stage of their recruitment journey.

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Job responsibilities:

  • Support end to end recruiting operations process, including requisition management, offer creation, post-offer / pre-hire process
  • Manage towards a book of work, overseeing projects from defining requirements through execution
  • Work closely with key partners across the campus function
  • Support system season readiness:completeness of program name and number list, request for new prescreening questions, job descriptions, and requisition templates, confirmation on readiness of offer letter paragraphs, system testing
  • Escalates any issues and supports, driving exceptional service to our client base (recruiters) and improving upon the current structure
  • Proactively share innovative solutions to add value, anticipate needs, and work through ways to streamline the process for the client
  • Maintain Human Resources records in accordance with Standard Operating Procedures (SOP)

Required qualifications, capabilities and skills:

  • Minimum of 3 years Recruiting background
  • Strong focus on operational excellence and data integrity; able to confidently manage end to end processes via effective organization/planning skills, analysis, and high attention to detail. Strong excel and data analysis skills
  • Capacity to quickly learn concepts and understand how to apply them in unique situations; ability to extrapolate information and data from multiple sources
  • Ability to work under tight deadlines and in a rapidly changing environment
  • Communicates effectively across teams to ensure key activities are completed in a timely manner
  • Eagerness to learn the organization and capability to understand the needs within a complex business
  • Ability to handle HR information and data both confidentially and sensitively
  • Team player combined with motivation to work individually
  • Willing to work night shift but should have flexibility


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: JPMorgan-210575349
Employment Type: Full Time