The HR Assessment Product Team is the firm's centralized global Assessment function, positioned within the HR Talent and Employee Experience organization. The Assessments team is comprised of I/O psychologists and operations experts that bring best practices in talent assessment to the firm. We focus on cutting-edge technology and take a data-driven approach to ensure assessment products are valid, fair, engaging, and aligned with targeted OKRs.
As an Assessment Senior Associate in the Assessment Product Team, you will be involved in the design, development, validation, implementation, and on-going monitoring of talent assessment and selection tools. By keeping current on the latest research, trends, and technology, you will lead the development of protocols and best practices to guide firmwide assessment strategy. You will evaluate tools against all relevant local, regional, and national laws and regulations in partnership with our legal team. You will partner with the rest of the Assessment team, vendors, recruitment, legal, change, learning, engineering, and other cross-functional HR teams to support positive end-user experiences.
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Job responsibilities
- Lead or support the design, development, validation, implementation, and on-going evaluation of assessment and selection products/tools (developed in-house or vendor-provided) to ensure alignment with OKRs
- Engage with legal and compliance teams to evaluate selection tools against all relevant local, regional, and national laws
- Act as a subject matter expert to guide others in the development and use of fair, compliant and effective employee selection tools
- Partner with legal, workforce analytics, and tech teams on regular analytic projects (e.g., validation, adverse impact, etc.) resulting in summaries to executive leadership
- Partner with UX on research, evaluation and design of new products and processes to ensure positive end-user experiences
- Partner with tech/engineering teams on technology integrations, developments, and UAT to support product/tool development and implementation
- Partner with other product teams, change management, and learning/training teams on product implementations, trainings, and end-user-readiness
Required Qualifications, Capabilities, and Skills
- MA or PhD degree in industrial organizational psychology or related field and 3+ years of applied experience with selection assessment projects involving job analysis, criterion validation, adverse impact analyses, and ongoing statistical evaluation
- Knowledge and experience with advanced statistical analyses to build, evaluate and monitor assessment algorithms
- Knowledge of how new technology, including AI/ML, is impacting assessment and selection
- Experience working with large, heavily-regulated corporate entities, as well as legal, risk, and compliance teams
- Knowledge of assessment-related laws/regulations, EEOC, UGESP, and OFCCP guidelines
- Understanding of risk assessment and management approaches
- Strong organizational and communication skills, and a high degree of initiative, self-direction, and ability to work independently as well within a team
Preferred Qualifications, Capabilities, and Skills
- Knowledge of or experience with product management approaches
- Experience with developing program strategy
- Experience with AI/ML tools
- Experience with Jira and agile methodology
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.