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The Senior Associate Data Owner for Home Lending Servicing at Chase is responsible for managing, governing, and ensuring the quality of data within the division. This role ensures data is accurate, accessible, documented, secure, and meets stakeholder needs. The Senior Associate oversees all data created, provisioned, or consumed in Home Lending Servicing applications, supporting business objectives, advanced analytics, operations, and reporting.
As subject matter experts, Senior Associate Data Owners define and classify critical business data. They collaborate with technology and business partners to define the data strategy, roadmap, while ensuring the data delivery aligns with quality and safety requirements. Additionally, they execute processes and procedures to identify, monitor, and mitigate data risks throughout the data lifecycle, in compliance with firmwide policies and standards.
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Core Responsibilities
- Develop and implement operational procedures for the delivery of product data to support strategic business objectives, operations, advanced analytics, and reporting.
- Utilize subject matter expertise and key partnerships to identify and document critical data, ensuring it is well-defined, classified with metadata, and understood.
- Lead the publishing of data to the Data Lake and strategize towards that goal.
- Execute processes to identify, monitor, and mitigate data risks across the data lifecycle, including protection, retention, destruction, storage, use, and quality.
- Create operational procedures for data development and delivery to support business operations, strategic objectives, analytics, and reporting.
- Collaborate with key partners to define, document, and drive an understanding of data usage within the business, providing subject matter expertise on data content and application.
- Partner with technology and business resources to investigate root causes of data issues and recommend remediation; Develop relationships with data providers and consumers, including partners in Business, Technology, Analytics, Operations, Risk, and Control functions.
Required qualifications, capabilities, and skills
- 6+ years of industry experience in a data-related field.
- 5+ years of experience within technology engineering, AWS, cloud modernization as it relates to data analytics.
- Subject matter expertise in business or product data or processes including Product Management Leadership discipline.
- Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals.
- Proven ability to execute via internal partnerships; strong interpersonal and communication skills.
- Analytical thinking and problem-solving skills; Structured thinker with good business acumen.
- Bachelor's degree required.
Preferred qualifications, capabilities, and skills
- Master's degree preferred.
- Technical knowledge of data management and governance, big data platforms, or data architecture preferred.
- Experience with real-time data movement across Cloud.
- Innovation- Machine Learning, Artificial Intelligence, and Cloud native technologies preferred.
- Technical knowledge of data management and governance, big data platforms, or data architecture preferred.
***Relocation assistance is not available for this role.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.