Job Description:
This is the lead position for a new organization for managing Co-Brand's refresh, launch and conversion activities across all Cobrand cards. Leader would develop and maintain a five-year roadmap for refresh, launch and conversions.
Job Summary:
As a Go to Market Area Product Owner, you will establish a playbook for go-to-market execution, lead project management to drive efficiency, and contribute subject matter expertise on the competitive landscape and broader industry trends.
Cobrand Card Product is seeking a dynamic and experienced Area Product Owner to lead the end-to-end management of our card product portfolio, including new card launches, periodic refreshes and any conversion activity. You will have a strong background in product management, a deep understanding of the financial services industry, and a passion for delivering innovative and customer-centric card solutions.
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Job responsibilities:
- Develop and maintain a comprehensive product strategy and roadmap for card products, aligning with the company's overall business objectives and market trends.
- Lead the planning, development, and execution of new card product launches, ensuring timely delivery and alignment with business goals.
- Collaborate with cross-functional teams, including marketing, operations, fulfillment, compliance, and technology, to ensure successful product launches.
- Working with partner teams, define and manage product requirements, specifications, and features for new card products.
- Oversee the periodic refresh of existing card products to ensure they remain competitive and meet evolving customer needs.
- Conduct regular product performance reviews and identify enhancements based on data-driven insights and customer feedback.
- Act as the primary point of contact for all card-related product initiatives, providing regular updates to senior management and key stakeholders.
- Foster strong relationships with internal and external partners, including partner teams, dependent product teams, technology, and operations.
- Champion a customer-centric approach to product development, ensuring that card products deliver exceptional value and experiences to customers.
- Conduct user research, surveys, and focus groups to gather insights and validate product concepts. Establish key performance indicators (KPIs) and metrics to track the success of card products.
- Work closely with legal and compliance teams to address any regulatory changes and mitigate potential risks.
Required qualifications, capabilities, and skills:
- 7+ years of experience in product management, preferably within the financial services or payments industry.
- Excellent project management skills, with the ability to manage multiple initiatives simultaneously.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Analytical mindset with a data-driven approach to decision-making.
- Knowledge of regulatory requirements and compliance standards related to card products.
- Bachelor's degree in business, Information Technology, Marketing, Finance, or a related field.
Preferred qualifications, capabilities, and skills:
- Proven track record of successfully launching and managing card products.
- Experience in managing partner/client engagements and expectations.
- MBA or advanced degree
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.