Join our Global Security team as a Screening Manager, where you'll play a crucial role in safeguarding our firm's employees and assets. You'll lead a dedicated team, manage high-volume screening processes, and collaborate with key stakeholders to enhance our security measures.
As a Screening Manager in Global Workforce Screening, you'll oversee background screening for new hires and current employees across the EMEA region. Reporting to the Regional Manager, you'll work closely with HR, Compliance, and other internal teams to ensure a secure working environment.
Job responsibilities
- Serve as a subject matter expert on screening policies and processes.
- Manage screening operations through the lifecycle for a worker, ensuring adherence to the Firmwide policies, standard and procedures by the GWS operations team and the screening vendors
- Lead the EMEA GWS operations team, ensuring resources and training meet service level agreements.
- Involved in the adjudication of complex cases
- Conduct debriefs and lessons learned sessions to identify improvement opportunities.
- Evaluate and enhance processes for global consistency.
- Improve quality and efficiency with screening vendors and staff.
- Identify and escalate risks, implementing controls to mitigate them.
- Maintain robust controls and manage operational risks effectively.
- Build trusted relationships with HR, Employee Relations, and project teams.
- Represent Global Workforce Screening in working groups.
- Report to the EMEA Regional Manager in London.
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Required qualifications, capabilities and skills
- Relevant management experience.
- Expertise in pre-employment screening, HR management, compliance, or investigations.
- Proven operational management skills and client service experience.
- Proficient in data analytics and reporting tools.
Preferred qualifications, capabilities and skills
- Experience in operational risk management and data privacy.
- Familiarity with Confluence, Robotics, and SharePoint.
- Strong presentation and project management skills.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.