Global Financial Crimes Compliance - Global Head of SAR Program - Managing Director

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As Global Head of SAR Program within the Global Financial Crimes Compliance (GFCC) organization, you will be a key leader within the GFCC management team. You will oversee a global Anti-Money Laundering (AML) investigations teams, providing governance for global Suspicious Activity Reporting (SAR) filing units, and the Global Financial Intelligence Unit (GFIU). You will ensure compliance with regulatory requirements, mitigate financial crime risks, and enhance our global compliance framework. You will report to the Head of Global Financial Crimes Compliance. This role is ideal for a seasoned professional who thrives in a dynamic environment and is committed to upholding the highest standards of risk management and compliance.

• Lead the development and execution of a comprehensive GFCC AML investigations strategy, ensuring alignment with organizational goals and regulatory requirements.
• Oversee the design, implementation, and maintenance of AML and SAR programs to detect and prevent financial crimes, ensuring effective analysis and reporting of suspicious activities.
• Manage and lead a diverse, high-performing team of 1,100 employees across multiple global locations by recruiting, training, and mentoring compliance professionals, while developing and implementing a strategic workforce plan and talent management strategy, including succession planning and career development programs, to retain top talent, build leadership capabilities, and foster a culture of compliance, ethical behavior, and continuous improvement.
• Establish and maintain a robust communication framework to ensure alignment and collaboration across global teams, fostering a unified approach to compliance and investigations.
• Utilize advanced data analytics and business intelligence tools to monitor team performance, identify trends, and drive data-driven decision-making to enhance operational efficiency.
• Develop and maintain key performance indicators (KPIs) and dashboards to track team productivity, quality of investigations, and compliance with regulatory standards.
• Lead cross-functional initiatives to integrate technology solutions that streamline processes, enhance data accuracy, and improve the overall effectiveness of the compliance program.
• Ensure effective risk management by conducting regular audits and assessments of team operations, identifying potential vulnerabilities, and implementing corrective actions as needed.
• Build and maintain strong relationships with external partners and stakeholders, including industry peers and regulatory bodies, to stay informed of emerging trends and best practices in financial crime compliance, while staying informed of regulatory changes to ensure organizational compliance and serving as the primary liaison with regulatory bodies.
• Manage the budget and resources of the global SAR Program team, optimizing allocation to meet strategic objectives and operational needs.
• Collaborate with departments such as Legal and Controls to ensure a coordinated approach to financial crime compliance and promote best practices across lines of business.

• Bachelor's degree in Finance, Business, Law, or a related field.
• 12+ years of professional experience with extensive experience in financial crimes compliance, particularly in transaction monitoring.
• Strong knowledge of global financial crime regulations and industry best practices.
• Proven experience working with regulators and industry associations, with a deep understanding of compliance regulations and legal frameworks.
• Excellent interpersonal and communication skills, with the ability to present complex concepts clearly and effectively.
• Exceptional leadership skills, with experience managing large multi-national operations team.
• Proficiency in using technology and data analytics to improve investigative processes and outcomes.
• Commitment to promoting a culture of integrity, transparency, and ethical conduct.
• Ability to challenge, collaborate, and build relationships with maturity, managing multiple stakeholders with potentially conflicting interests.
• Ability to thrive in a dynamic environment with a commitment to upholding the highest standards of risk management and compliance.

• Advanced degree preferred.