Job Description
JPMorgan Chase is looking for an experienced Wage Garnishment Analyst to process and reconcile our wage garnishments in coordination with our third party vendor. This position will focus on garnishment compliance, and timely processing of court orders and responses.
As a Wage Garnishment Operations Analyst within our Payroll team, you will have the opportunity to ensure accurate and timely processing of US employee's garnishments across all states in North America. We value good communication and organizational skills, attention to detail and the ability to prioritize. In this role, you will provide quality support and case management services to our employees and key stakeholders, playing a crucial part in our operations.
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Job responsibilities
- Processing/sorting of mailed/digital garnishment orders
- Researching, analyzing, and resolving payroll related issues associated with multiple types of Wage Garnishments and State requirements
- Possesses knowledge of administration and processing of wage garnishments calculations and rules in accordance with federal and state laws
- Effectively partner with ADP to ensure garnishments are set up appropriately in payroll system
- Maintains confidentiality related to employee's garnishment information
- Reply to garnishment related inquiries from internal and external customers on status and other general inquiries
- Established ability to communicate verbally and in writing with internal and external customers and with all levels of employees
- Troubleshoot issues/errors and provide solutions
- Perform quality reviews to test adherence to established policies
- Analyze output from audits and be proactive in researching areas of concern by following through on analysis and recommendations for improvements
- Understanding of garnishment calculations related to payroll processing
Required qualifications, capabilities, and skills
- 3+ years of processing garnishments
- Intermediate to advanced Microsoft Excel required
- Ability to work independently with an attention to detail
- Problem solving skills
- Oracle HCM Experience preferred
- Knowledge in large multi-state payroll and garnishment environment
Preferred qualifications, capabilities, and skills
- Notary Public preferred
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.