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Fund Servicing Specialist IV

AT JPMorgan Chase
JPMorgan Chase

Fund Servicing Specialist IV

Bonifacio Global City, Philippines

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

As a Fund Servicing Specialist IV, you'll be responsible for delivering fund service trade operations, processing and validating trades, resolving inquiries, and serving as the contact for escalations.

Job Responsibilities

  • Process and validate trades and investigate/resolve trade-related breaks in accordance with the established work practices and procedures
  • Work with various internal teams such as trade processing, pre-matching, settlements, cash processing, account opening, and asset servicing to process transactions and resolve any exceptions in a timely manner
  • Respond to and resolve client inquiries in a timely manner
  • Strong understanding of Risk Management with ability to manage issues and exceptions above materiality thresholds for resolution
  • Ensure all day-to-day queries are handled within required timelines and escalate issues as necessary
  • Attend and drive internal onshore partner meetings, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow up items
  • Active involvement in projects within the team

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Required qualifications, skills and capabilities

  • Subject matter expertise in Equities, Fixed Income, FX, Collateral, and Derivatives or strong financial markets product knowledge
  • Strong analytical and problem solving skills, including taking the initiative to drive change and enhance controls
  • Self-starter and ability to learn quickly
  • Strong oral and written communication and presentation skills, including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
  • Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
  • Leadership with proven ability to manage by influence to promote change
  • Proactive in identifying and escalating issues

Preferred qualifications, skills and capabilities

  • Bachelor's degree or equivalent, preferred

Shift Schedule: Midshift

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: JPMorgan-210573372
Employment Type: Full Time