• Ensure timely Processing & settlement of trades, investigate & resolve trade-related breaks in accordance with the established work practices and procedures.
• Working with various internal teams such as Middle office, pre-matching, settlements, cash processing, account opening and asset servicing to process transactions and resolve any exceptions on a timely manner.
• Perform root cause analysis for respective clients to increase Straight Through Processing (STP) and reduce client inquiries.
• Establish and maintain relationships with operations & middle office contacts.
• Partner with client service teams & Tech to streamline processes and look for automation opportunities where available.
• Ensure all day to day queries dealt with within required Service Level Agreements and escalate issues to management.

Required qualifications, Capabilities, and Skills:

• Knowledge of financial markets, trade lifecycle and settlement practices
• Excellent verbal and written communication skills and adept at communicating with all levels of the business and technical parts of the organization
• Operate effectively in a dynamic environment with tight deadlines
• Root cause analysis and problem solving skills

Preferred qualifications, Capabilities, and Skills:

• Experience within Prime Brokerage / Securities Settlements
• Exposure to business intelligence tools (I.E. Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data
• Bachelor's Degree or equivalent experience

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.