Chase Card Services is a key contributor to the JPMorgan Chase product platform, playing an integral role in the firm's powerful banking franchise. Chase Card Services has a dominant share of the credit card market with leading branded products such as Ink for business, Sapphire for travel, Freedom for cash-back and Slate for those who are looking to save on interest. Chase also offers credit card programs in partnership with many of the world's best brands including Amazon, Disney, Marriott, Southwest and United.
Within the high-growth Chase Small Business Card team, this individual will be responsible for leading critical strategies designed to drive cash
flow enablement for our customers.
As a Small Business Card Spend Enablement Executive Director you will work across partner functions and Card segments within Chase to ensure a
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comprehensive approach to a spending enablement roadmap. This will require someone with strong strategic leadership capabilities and organizational
acumen. You will be a card payment expert with demonstrated success navigating large, complex organizations to deliver
exceptional customer benefits and experiences. You will also have a strong working knowledge of agile development practices, capability development, and a data driven leadership mindset.
Required qualifications, capabilities, and skills:
• 10+ years of proven financial product management and leadership experience; with a particular focus in credit cards
• Advanced degree preferred.
• Highly focused on the customer, with track record of continually improving the customer experience
• Demonstrated ability to build and sustain profitable businesses in a highly competitive environment through marketing strategies and product development
• Exceptional leadership acumen to build great teams and attract top talent
• Strategic thinker with a passion for creativity and innovation, but also a willingness to focus on details and process
• Proven leadership and influencing skills and ability to collaborate across a highly matrixed team
• Proven ability promoting a strong control environment by adhering to risk/control expectations, procedures, and processes
Preferred qualifications, capabilities, and skills:
• Credit card product experience combined with product development is preferred
• Advanced degree preferred.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.