This role is a Sydney office-based position where you'll be responsible for providing all support needs to the 'Head of Sales and Marketing, Markets and Securities Services - Australia and New Zealand, Head of Investor Client Management (ICM) APAC' and his immediate team. This can sometimes extend more broadly as required.
Reporting into the Business Support Manager, you'll be reliable and motivated, whilst demonstrating a high level of teamwork and flexibility, together with your strong problem-solving skills, confidentiality, and EQ.
A friendly professional, you will be responsible for managing your stakeholder diary and everyday needs, effectively and proactively prioritizing to ensure the team is able to seamlessly serve the needs of their clients. You will require minimal direction whilst utilizing your strong attention to detail to navigate the support for the group.
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You will be a strong communicator across both written and verbal skills, with an ability to work well as part of a broader Executive Assistant population. You will be managing a multitude of responsibilities, people and timeframes, whilst being adept across systems, policies and procedures, in a fast-paced environment.
Job responsibilities
- Maintain complex and detailed diaries across multiple time zones
- Liaise with internal and external stakeholders and manage the coordination and logistics of all meetings
- Screen incoming calls and determine the level of priority, while using caution in dispensing information
- Arrange and coordinate complicated domestic and international travel, whilst maintaining T&E policies
- Process invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
- Produce high quality emails and messages to individuals at all levels of the organization
- Handle regular activities without prompting, and advise in advance of any issues or delays
- Work cooperatively with other Executive Assistants across the group, in positive partnership to support each other to work as a team.
- Lead and coordinate on ad hoc projects as requested.
- Events coordination.
Required qualifications, capabilities and skills
- Minimum 5 years working as an Executive Assistant, ideally supporting at the Managing Director level (or equivalent)
- Advanced ability to organize
- Tact and good judgment in confidential situations, and proven experience interacting with senior management
- Effective interpersonal, written, and oral communication skills
- Proficiency in Microsoft Office
- Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
- Business/Secretarial College diploma or equivalent
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Clients turn to our industry-leading Markets, Sales and Research team to offer clients unique market insights on sectors and companies, and actionable ideas using research to make well-informed investment decisions. Teams understand products across asset classes and help clients structure solutions that manage risk, enhance yield and solve complex financial problems.