JPMorganChase is seeking someone proactive and detail-oriented to support change communications. You will bring a creative approach to communications and be ready to take on the challenge of supporting how we inform fellow employees about upcoming technology updates and changes.
As an Employee-Facing Technology Products Communications Vice President, you will play a crucial role in developing, promoting, and executing excellent and cohesive communications materials in support of Global Technology's messaging and marketing activities for employee-facing technology products. In addition, you will create and support engagement plans for employee-facing technology education and awareness campaigns. Serving as the subject matter expert for corporate communications editorial and process best practices, you will create compelling stories, managing multiple projects, and make complex topics easily understood.
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Job responsibilities:
• Write, edit and distribute communications focused on employee product changes, updates or education/awareness campaigns.
• Develop an approach for how we plan, prioritize, pilot, scale and measure change / actions that impact employee-facing technology.
• Define and operationalize a change communications framework to lead a consistent, repeatable process.
• Identify opportunities to modernize communications, make process improvements, enhance efficiencies, identify and track key performance metrics to report on results
• Write in diverse styles and for various mediums- long form, short form, infographics, video, blogs, thought leadership op-eds, case studies, features, event reportage, executive scripts, creative campaign copy, etc.
Required qualifications, capabilities, and skills:
• 7+ years of overall communications experience required.
• BA/BS in Communications, Marketing, Journalism or related degree
• Demonstrated success and direct experience developing enterprise-wide messages, providing communications counsel to senior leaders and executing cross-functional communication plans.
• Ability to excel in a matrix environment, both as an individual contributor and as part of the larger Global Technology Communications team, by building relationships with colleagues at all levels, both in the organizations you support and with other communicators.
• Ability to take complex concepts and deliver them into simple/digestible communications.
• Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines.
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
• Additional multimedia/creative design skills (e.g., Adobe Photoshop, Adobe Premiere Pro)
Preferred qualifications, capabilities, and skills:
• Experience in technology or financial services strongly preferred
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.